Frequently Asked Questions
Quick answers about ordering, delivery and our products.
How do I order?
Tap Buy now on the product you want and leave your name, email and mobile. We contact you, usually within one business day, to confirm the products, delivery and payment.
When will online checkout be available?
Soon. Until then, every order is confirmed personally by our team.
Do you deliver everywhere in Australia?
Yes, to every state and territory, including regional areas. We do not ship overseas.
How long does delivery take?
It depends on your postcode and product availability. We confirm the delivery window with you before you confirm your order.
Are the products genuine?
Yes. Every product is sent sealed in its original packaging, with the manufacturer’s label and use-by date.
Which product is right for me?
Email us and we will help you compare the options. For any health concern, please talk to your doctor or health professional first.
Can I return a product?
Yes. See our Returns and Refunds page. Your rights under the Australian Consumer Law always apply.
How do I contact you?
Email hello@ariix.com.au.